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Hotel Panorama By Rhombus
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8.2
Top
Based on
159
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Todd
Young couple London, United Kingdom November 19, 2008 |
Being upgraded to a platinum suite, the new modern building, great location and excellent customer service. |
10 | ||||||||||||
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Anonymous
With friends Canada November 17, 2008 |
They upgraded our room, from gold to Platinum We had terrible service from the Duty Manager as we checked in. It was close to 12 am, we were being interrogated by him, asking why there was more than 1 booking from myself, same name, same room type and same credit card number. I told him I only booked through Booking.com. It took him 25 mins later to decide that he will check with the reservation centre in the morning. |
5 | ||||||||||||
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Amrani
With friends Brussels, Belgium November 17, 2008 |
view, facilities... |
9 | ||||||||||||
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Shane
Mature couple Prahran, Australia November 11, 2008 |
The hotel had fantastic views over the harbour. It was well situated to Nathan Road and the underground train system. Staff were always on hand and very curtious. Delivery of bags to the room could have been a bit quicker. |
9.5 | ||||||||||||
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Edward
Young couple Camperdown, Australia November 6, 2008 |
The porters were excellent and very helpful!! 1 Minute walk to Tsim Sha Tsui. 15min walk to Ocean Terminal Shopping. Very convenient location Certain front desk staff were very rude. When a superior room with ocean views is booked, a room wih two single beds and a view of half built builidng is not acceptable. Two oranges cost 120HKD!!! |
6.5 | ||||||||||||
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Paul
Mature couple Kashiwa, Japan November 6, 2008 |
The use of the executive lounge, the European turn-down service, the amazing harbour views, and the plasma TV. Some of the TV channels had English and Chinese sound at the same time - rather annoying. Also, the elevators had no floor memory - many guests seemed to find them frustrating. |
9 | ||||||||||||
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James
Mature couple Guelph, Canada November 5, 2008 |
everything concierge staff were excellant front desk staff are very poor Coming back from dinner it was raining very hard. The steps are marble and are very slippery. As I was going up the steps I slipped and fell. I have hurt my knee and my elbow. When I mentioned this to the young caucasion clerk at the main check in desk he said to me "Oh, sorry. Are checking out now?" No "are you ok? Are you hurt?" He couldn't have cared less |
9.5 | ||||||||||||
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Anonymous
Family with older children United Kingdom November 4, 2008 |
good 4star accomadation |
8 | ||||||||||||
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Angela
With friends Dubbo NSW, Australia November 4, 2008 |
Near to the MTR Hotel staff at front desk should be review very slowed and lack of communication with manger in-charge,so customers suffered. |
4 | ||||||||||||
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Anonymous
Group Canada November 1, 2008 |
The staff have all been very helpful and friendly. I wish there would be free in-room internet. At least would be better to buy a block of time and not be charged daily @ 100 HK. |
8 | ||||||||||||
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Greg
Mature couple Lower Hutt, New Zealand November 1, 2008 |
great location, nice hotel, good staff, nice room withgreat bed Lighting very poor, bathroom very small with shower over bath. Internet charges are high and unclear and a cup of coffee at HK$50 is ridiculous. |
8 | ||||||||||||
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Anonymous
Family with young children Thailand October 27, 2008 |
view entrance too small |
8 | ||||||||||||
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Magdalena
Young couple Straszyn, Poland October 26, 2008 |
perfect location in the city centre, excellent view out of panoramic window, very good room service |
9 | ||||||||||||
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Anonymous
Mature couple United Kingdom October 22, 2008 |
Excellent location friendly staff nice view and good room size and facilities Should have mini bar charges in room |
10 | ||||||||||||
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Anonymous
Mature couple Canada October 17, 2008 |
The view from my room was spectacular. Room luctury but very small, OK if you just need the room to sleep and spending the whole day outside. Room is for max. 2 people. Free internet, breakfast, drinks, etc. Very small room but was Ok I just needed the room to sleep. |
8 | ||||||||||||
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Chris
Mature couple South Coogee NSW, Australia October 17, 2008 |
Personalised check in/out service. The Rhombus Club Executive Lounge. Harbour views great and central location very convenient |
9.5 | ||||||||||||
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Anonymous
Mature couple Belgium October 14, 2008 |
Excellent professional staff. Fantastic view. Good facilities. Great location. Room was small (but that's often the case in Hong Kong). |
8.5 | ||||||||||||
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Anonymous
With friends Korea, South October 14, 2008 |
very clean,and nice bed! staffs, hard to communicate in Eng. |
6 | ||||||||||||
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Anonymous
Solo traveller Japan October 7, 2008 |
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